Orders that have been delivered and accepted by the customer are non-refundable.

If you believe the order does not match the specifications or quality standards, please contact our customer care team within 24 hours of receiving the order. We will address your concerns promptly.

Cancellation Policy

At Seedfella.com, we strive to accommodate our customers as much as possible with a flexible cancellation policy. However, the following conditions apply:

1. Cancellation Window:

Cancellation requests must be made within 24 hours of placing the order.
Cancellations will not be accepted once the order has been communicated to our
vendors and the shipping process has begun.

2. Same Day Delivery:

Orders placed under the Same Day Delivery category are non-cancellable.

3. Special Occasion Offers:

Cancellations are not available for products acquired through special occasion offers or promotions. These limited-time offers are final.

4. Damaged or Defective Items:

In the event that you receive a damaged or defective product, please report the issue to our customer service team within 1 day of delivery. The request will be processed once the merchant verifies the issue.

5. Product Discrepancies:

If the product you receive differs from the description on our website or does not meet your expectations, please notify our customer service team within 24 hours of receipt.

After reviewing your complaint, we will determine the appropriate course of action.